Upgrade Exchange is available for select Schneider Electric Industrial Repair Services products. An Upgrade Exchange provides you with a new product. Return the core product to us within 45 days for a credit that will bring your net invoice to the Upgrade price. Please note that you will be invoiced a higher price at time of shipment and will receive credit only if the core is returned within the specified time. To request an upgrade for Schneider Electric product, please contact Customer Service at 1.800.950.9550, or send an email to: industrialrepair@Schneider-Electric.com.